General Terms & Conditions of service

Effective Date: March 7, 2026

These general terms and conditions of service contain the fundamental principles that apply to all coaching services provided by LIMITLESS MENTORING SÀRL, a limited liability company duly incorporated and existing under the laws of switzerland and registered under ID number CHE-384.943.239 in the commercial register of the state of vaud, switzerland ("Company") and its employees, agents, consultants or other independent contractors ("Coach") to any individual, legal entity or organization ("Client") and constitute an integral part of any other special agreements. The Client and the Company agree to be bound by these terms and conditions of service which are hereby incorporated by reference.

In the absence of any other special agreement, these general terms and conditions create a contract that governs the Coaching Relationship between the Client and LIMITLESS MENTORING ("Agreement"). Please read the Agreement carefully.

Appointment

The Client hereby appoints and gives the Coach a general mandate to serve as their Coach on the terms and conditions set forth in this Agreement, and the Coach hereby accepts such appointment and agrees to furnish the Coaching Services herein set forth for the compensation herein provided.

Coaching Goals

The Coach agrees to provide the Client with Coaching Services to facilitate the Client's achievement of specific and agreed goals related to their personal, emotional, professional or spiritual development ("Coaching Goals") through a series of regular conversations or meetings with the Client ("Coaching Sessions") and on-going support and referrals through emails, or group seminars and workshops ("Coaching Services") on the terms and conditions herein.

The purpose of the Coaching Services is to develop a Coaching Relationship between the Parties in order to cultivate the Client's Coaching Goals and create a plan to carry out those goals through stimulating and creative interactions with the ultimate result of maximizing the Client's personal, emotional, professional or spiritual potential.

The Coaching Relationship is not and does not create a (legal) partnership within the meaning of corporate law, instead more like a teacher-student or coach-athlete relationship.

Coaching Services

Coaching Sessions

Format of Coaching Sessions. Coaching sessions may be conducted by: face to face meetings; video conference; or telephone direct.

As a rule, when utilizing means other than face to face the Client agrees to call the Coach, at the scheduled appointment time via the agreed communication channel. The Coach and the Client commit to start and finish each session on time. Coaching Sessions may over-run by mutual agreement and will be invoiced according to the fees and charges policy.

The Coach is responsible for ensuring that he is available for consultation at agreed times. If the Client is more than 10 minutes late for a Coaching Session, the Coach will assume the session is canceled and the Client will forfeit the session fee.

Coaching Sessions can be rescheduled by either the Client or the Coach with twenty-four (24) hours' notice. The Coach will attempt in good faith to reschedule the missed meeting within two (2) weeks of the date originally scheduled. Where the Client pays for a session or sessions in advance, they must have the Coaching Session(s) that they have paid for within the agreed time frame or their fee is forfeited.

Fees and charges

The Coach charges per Coaching Sessions on an hourly rate agreed with the Client. All fees are payable in advance, before each Coaching Session, unless agreed otherwise. Where payment has not been received by the Coach of a Coaching Session, the Coach is not obliged to provide such Coaching Session.

Coaching Sessions will finish on time at the originally scheduled time unless otherwise agreed by the Client and the Coach. All Coaching Sessions will be timed and overtime will be charged on the hourly rate agreed using fifteen-minute increments from the second minute on.

All fees and charges are defined as exclusive of VAT.

Coaching Programs and Subscriptions

The Client and the Coach may agree on a special custom package negotiated separately between Parties to provide the best specialized Coaching Services for achieving the Coaching Goals of the Client ("Coaching Program").

The Coaching Programs give the Client access to: program material, updates and bonuses; a chat support group with assigned coach(es); a community of Coachees; group Coaching Sessions; and individual Coaching Sessions packages.

At the end of the predefined period, the Coaching will automatically continue on a month-to-month basis subscription (the "Subscription Program") unless the Client sends a cancellation email to: support@thelimitlessmentoring.com at least 14 days before the end of the predefined initial period.

Program Refund policy

If the Client chooses to terminate the Coaching Program before the first Coaching Session has been completed, the Client will be refunded 50% of the amount paid for the Coaching Program. No refund is due if the Client chooses to terminate the Coaching Program anytime after the first Coaching Session has been completed.

Coaching Workshops

The Client must be at least 18 years of age to register for a Coaching Workshop. Registration is binding and cannot be canceled for a refund. Registrations are personal and not transferable without prior written consent.

Workshop details (fee, date, location) are subject to change. If a Workshop is canceled by the Coach, the Client will receive a full refund of any deposited participation fee.

Coach's Obligations

The Coach shall commit to help the Client achieve the agreed desired outcomes, encourage growth and self-discovery, and act in good faith at all times. The Coach shall explain the nature and potential value of Coaching and the limits of confidentiality prior to starting.

Client's Obligations

Client accepts and agrees that they are fully responsible for their progress and results. The Client shall determine Coaching Goals, be available at agreed times, and remain open-minded to challenge limiting attitudes or behaviors.

Disclaimer

Coaching is not therapy and does not substitute for professional mental health care. The Coach is not a medical professional, lawyer, or financial analyst. The Coach makes no representations, warranties, or guarantees of any kind regarding specific outcomes or results.

Confidentiality & Data Protection

The Coaching Relationship is built on trust. The Coach agrees to keep all conversations and information private, except where required by law or in cases of imminent danger. Processing of personal data is subject to the Company's privacy policy.

Governing Law

This Agreement is exclusively subject to material Swiss law. All disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the ordinary courts of the seat of the Company (Vaud, Switzerland).

For any questions regarding these terms, please contact support@thelimitlessmentoring.com